The Procom Heater is a great device, but like all electronics, it sometimes has its issues. If your Procom Heater is not working, take a look at this troubleshooting guide.
We’ve collected answers to the most frequent reasons you’ll see Procom Heater not working and explained them in plain language for easy troubleshooting.
Quick Fix
To troubleshoot a Procom Heater, check the power source and gas supply, ensure the thermostat is set correctly, clean the burner and air intake, and inspect for clogs, leaks, or faulty components.
Common ProCom Heater Issues
When you’re dealing with a ProCom ventless heater, it’s not uncommon to run into some issues that can leave you feeling cold.
One common problem is a faulty ignitor, which can be resolved by checking the thermostat settings and control knob for proper shut-off.
Pilot light issues are also prevalent, often caused by improper installation. Try warming the thermostat with your hand to test, and consider cleaning or replacing the igniter.
Additionally, ignition problems can arise from a lack of proper gas supply, so verify the gas supply is adequate and try cleaning or replacing the igniter.
Expert Troubleshooting Guidance
If your ProCom ventless heater is still malfunctioning after addressing common issues, it’s time to plunge deeper into expert troubleshooting guidance. You’ll need to inspect the internal components and electrical connections to identify the root cause of the problem.
| Symptom | Possible Cause | Solution |
|---|---|---|
| Heater won’t turn on | Faulty thermostat or thermocouple | Replace the faulty component |
| Pilot light won’t stay lit | Clogged pilot orifice or faulty thermocouple | Clean the orifice or replace the thermocouple |
| Gas wall heater produces soot | Improper installation or low gas pressure | Check the installation and gas pressure |
| Vent free gas fireplace produces smoke | Clogged air intake or improper venting | Clean the air intake and check venting |
| Heater produces unusual noise | Loose or damaged internal components | Inspect and tighten or replace components as needed |
Thermal Zone Ignition Problems
Several Thermal Zone Ignition Problems can plague your ProCom ventless heater, and it’s essential to identify and address them promptly to guarantee safe and efficient operation.
When you notice issues with the thermal zone ignition, it’s likely related to the gas supply or pilot assembly. Check the propane tank’s fuel level and confirm it’s turned on. Verify the gas valve is fully open and the regulator is functioning correctly.
Inspect the pilot orifice for blockages or corrosion, as these can prevent the pilot from igniting. Also, certify the thermal zone sensor is clean and free from debris, as this can affect the igniter’s performance.
Pilot Light Won’t Stay Lit
When your Procom heater’s pilot light won’t stay lit, it’s essential to troubleshoot the issue to guarantee safe and efficient operation.
You’ll want to check the pilot light’s functionality, as well as the thermostat settings, to identify the root cause of the problem.
Pilot Light Troubleshooting
Troubleshooting a pilot light that won’t stay lit can be a frustrating experience, but often the solution lies in a few simple checks.
First, guarantee your natural gas pilot light assembly is properly installed and the thermocouple is securely attached to the pilot light orifice.
Check the orifice for blockages or debris and clean it out with a small brush or cloth to certify proper gas flow.
Verify that the gas supply is adequate and the shut-off valve is fully open, as a low gas supply can cause the pilot light to not stay lit.
Finally, check the thermocouple for damage or corrosion and replace it if necessary, as a faulty thermocouple can prevent the pilot light from staying lit.
Pilot Light Not Staying
If your ProCom ventless heater’s pilot light won’t stay lit, you’ve likely already checked the basics, such as ensuring the pilot light assembly is properly installed and the thermocouple is securely attached to the pilot light orifice.
Next, verify the pilot setting is correct and the gas shut-off is open to allow for proper gas flow to the pilot light.
Check the thermocouple for proper connection and spark; if it’s faulty, replace it.
Clean or replace the pilot tube and orifice if dirty or clogged, as this can prevent the pilot light from staying lit.
Consult your ProCom user manual or contact customer support for specific troubleshooting procedures and guidance on resolving pilot light issues.
Igniter Not Functioning
Your ProCom ventless heater‘s igniter is responsible for generating the spark that lights the pilot light, so if it’s not functioning, the pilot light won’t stay lit.
This can be frustrating, especially on a cold day when you need heat. Check the igniter for signs of wear or corrosion. Make sure it’s clean and free of debris.
If it’s damaged, you may need to replace it. Consult your ProCom user manual for specific instructions on how to access and replace the igniter. Remember to turn off the gas supply before attempting any repairs.
A ventfree heater like yours relies on a functioning igniter to operate safely and efficiently.
Gas Supply and Installation
You’ve checked the pilot light, but now it’s time to investigate the gas supply and installation.
You’ll need to verify that your Procom heater is receiving the correct gas pressure and volume, and that it was installed correctly in the first place.
Gas Supply Check
Performing a thorough gas supply check is crucial to identifying potential issues that might be hindering your Procom heater’s performance.
You need to guarantee that your ventfree ProCom heater is receiving a stable gas supply to function efficiently.
Start by checking the gas valve to guarantee it’s fully open. Next, inspect the gas line for any signs of damage, kinking, or blockages that could restrict gas flow.
Check the gas pressure regulator to guarantee it’s set correctly and functioning properly.
Finally, verify that the gas shut-off valve is fully open and not obstructing the gas supply.
Proper Installation Steps
To guarantee peak performance, set up your ventfree ProCom heater correctly from the get-go.
When installing, verify the heater is placed on a level, hard surface, away from combustible materials and clear of any obstructions.
Check the gas supply line for kinks, damage, or leaks before connecting it to the heater. Make sure the valve is fully open, and the regulator is securely attached to the heater.
Follow the manufacturer’s instructions for installing the ventfree ProCom heater, paying close attention to the specified clearance requirements.
Properly secure the heater to the wall or floor to prevent it from tipping over.
Common Installation Mistakes
A faulty gas supply or improper installation can render your vent-free ProCom heater useless and even dangerous.
When installing your vent-free ProCom heater, you must guarantee the gas supply line is securely connected to the heater and the shut-off valve is fully open. Failing to do so can lead to inadequate heating or a complete lack of function.
Additionally, you should avoid installing the heater too close to a wall or any combustible materials, as this can cause a fire hazard. Make sure the heater is installed at least 36 inches away from any combustible materials and 12 inches away from any wall.
If you notice the pilot light isn’t staying lit, it may be due to a faulty thermocouple or incorrect installation.
Ventless Heater Maintenance Tips
You rely on your ventless heater to provide warmth and comfort, especially during harsh winter months. To guarantee your Procom ventless heater operates efficiently and safely, regular maintenance is vital.
| Maintenance Task | Frequency |
|---|---|
| Clean the exterior and interior | Monthly |
| Check and clean the air intake | Quarterly |
| Inspect the ventless heater’s electrical connections | Semiannually |
| Perform a thorough inspection and cleaning | Annually |
Igniter and Burner Troubleshooting
When troubleshooting your ProCom heater’s igniter, you’ll want to identify the root cause of the failure.
If the igniter isn’t working, it’s likely related to the pilot light not functioning properly, which can be caused by improper installation or a faulty thermostat.
You’ll need to check the pilot light and thermostat settings to resolve the issue.
Igniter Failure Causes
Between the igniter and burner, the igniter is typically the more prone to failure, and its malfunction can be attributed to several factors. As a ProCom ventfree heater owner, you’ll want to identify the root cause of the issue to guarantee proper troubleshooting.
| Failure Cause | Description | Solution |
|---|---|---|
| Dirty Igniter | Carbon buildup or debris obstructing spark | Clean or replace igniter |
| Worn-out Electrodes | Electrodes worn down, reducing spark strength | Replace electrodes |
| Faulty Igniter Module | Module malfunction or failure | Replace igniter module |
| Incorrect Installation | Improper mounting or alignment | Reinstall correctly |
| Power Issues | Inadequate or interrupted power supply | Check and certify stable power |
Remember to consult your ProCom heater’s user manual for specific guidance on igniter maintenance and replacement.
Pilot Light Troubleshooting
How can a pilot light, which seems so essential to your ProCom vent-free heater‘s operation, be so temperamental?
You’d think it would be a straightforward process, but sometimes it just won’t stay lit.
If your pilot light won’t ignite, check the gas supply and verify it’s turned on. Make sure the pilot orifice is clean and free of debris.
If it still won’t light, try cleaning the thermocouple or replacing it if necessary. A faulty thermocouple can prevent the pilot from staying lit.
If you’ve checked all these potential issues and the pilot still won’t cooperate, it may be time to consult your ProCom vent-free heater’s manual or contact a professional for further assistance.
Thermostat Installation and Testing
You’ll need to pay close attention to thermostat installation and testing to guarantee your Procom heater operates safely and efficiently.
The thermostat’s location is vital, typically on the back of the stove, but it can be relocated if necessary. Verify temperature settings to confirm correct shut-off, and consider relocating the thermostat if it’s not functioning properly.
To test the thermostat, warm it with your hand to check its functionality. If it’s faulty, contact the store for a replacement. Proper installation and testing are critical to prevent ignition issues and other problems.
Follow the manufacturer’s instructions for thermostat installation and troubleshooting to confirm your Procom heater operates correctly.
ProCom Model-Specific Troubleshooting
When troubleshooting your Procom heater, it’s essential to ponder the specific model you own, as each has its unique characteristics and potential issues.
For instance, the ProCom QNSD250T vent-free fireplace insert requires proper installation to avoid ignition issues. If you’re using the ProCom CRHQD250T, guarantee a proper gas supply and try cleaning or replacing the igniter if you’re experiencing ignition problems.
The ProCom QNSD25OT and MD300HGA models have specific thermostat setting and control knob issues that need attention for proper shut-off.
Refer to your user manual or contact the store for specific troubleshooting steps tailored to your Procom model. By understanding your model’s quirks, you’ll be better equipped to tackle vent-free troubleshooting and get your heater up and running efficiently.
Expert Solutions and Experience
Within minutes of submitting your ProCom heater issue, JustAnswer’s team of 12,000+ verified Experts, comprising HVAC professionals, can provide you with personalized guidance on troubleshooting and repair.
These home improvement experts have extensive experience in HVAC, furnace, and heat pump repair, and can help with finding replacement parts for ventless wall heaters and provide installation and maintenance guidance.
With an 8-step verification process, including license and credential checks, you can trust that the experts are vetted and rated by customers, providing high-quality answers.
Their expertise spans ProCom models, so you’ll receive tailored solutions to get your heater up and running quickly.
Frequently Asked Questions
Why Does My Ventless Propane Heater Keep Going Out?
You’re not alone: 75% of ventless heaters malfunction due to improper installation. Yours keeps going out? Check for oxygen depletion, pilot issues, or thermostat malfunction, as these common culprits can cause your heater to shut off unexpectedly.
Why Won’t My Ventless Heater Light?
You’re struggling to light your ventless heater, and it’s likely due to a faulty igniter, low pressure in the propane tank, or a clogged burner. Check these potential causes first, as they’re common culprits behind lighting issues.
Why Won’t My Propane Wall Heater Stay Lit?
Your propane wall heater’s flame is a fleeting promise, isn’t it? Faulty thermocouple, dirty burner, or insufficient fuel might be the culprits. Check the thermocouple’s connection, clean the burner, and guarantee the gas supply isn’t restricted – it’s time to get to the bottom of this. Verify the gas valve is fully open to allow a steady flow.
Why Does My Gas Wall Heater Keep Shutting Off?
You’re frustrated because your gas wall heater keeps shutting off. Check for pilot issues, thermocouple failure, or gas supply problems, as these common causes can trigger shut-off; guarantee proper installation, and verify thermostat settings to confirm the issue is resolved.
Conclusion
By methodically ruling out potential causes, you’ve increased the chances of resolving your ProCom heater issue. Research suggests that a systematic approach to troubleshooting can reduce repair time by up to 75%. By following the steps outlined in this guide, you’ve taken a pivotal step in isolating the problem and finding a solution. Now, it’s time to put your newfound knowledge into practice and get your heater up and running again.
